Terms and Conditions
Terms and Conditions
Coppie Tours & Travel – Legal & Booking Documents
These Terms and Conditions (“T&C”) govern all safari bookings made through Coppie Tours & Travel. By confirming a booking, you accept and agree to these terms.
Booking & Confirmation
Bookings are confirmed upon receipt of the deposit. We reserve the right to decline any booking at our discretion.
Tailor-Made Itineraries
Pricing & Payment
Changes & Amendments
Responsibility & Liability
Coppie Tours & Travel acts as an agent for suppliers. While we oversee all arrangements, we are not liable for acts of third parties beyond our control. Comprehensive travel insurance is required for all guests.
Ethical & Responsible Tourism
All safaris prioritize conservation, community engagement, and ethical wildlife experiences.
Governing Law
These T&C are governed by the laws of Kenya.
Cancellation & Refund Policy
To ensure smooth planning and fair allocation of accommodations, the following terms apply:
Notice Period | Refund / Retention
60+ days | Full refund minus bank/transaction fees
30–59 days | 50% of total booking retained
15–29 days | 75% of total booking retained
<14 days or no-show | 100% of total booking retained
Notes:
All cancellations must be submitted in writing to our reservations team.
Refunds, if applicable, are processed within 14 business days to the original payment method. Peak seasons, holidays, and exclusive lodge bookings may have special terms.
Flexible Rescheduling Option
Guests unable to travel within 14 days of arrival may request new dates, subject to lodge availability. A nominal administrative fee of 8% of the total booking may apply.
If rescheduling is not possible, the standard no-show policy applies.
Privacy & Data Policy
Personal information is collected solely for safari planning and communication.
Data Security
All client data is securely stored and never shared commercially.
Legal Compliance
All data handling complies with Kenyan regulations.
Booking Confirmation & Consent
Before confirming your bespoke safari, we ask that you acknowledge our policies. This ensures clarity and peace of mind for your journey.
Consent Statement
“I confirm that I have read and understood Coppie Tours & Travel’s Terms and Conditions, Cancellation & Refund Policy, and Privacy Policy. I agree to comply with all terms and provide accurate information for my booking.”